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AI supported KYC Engine

The brief

Modernizing client lifecycle management without disrupting the bank

Key Numbers

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RM efficiency gain
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efficient RM and compliance comms

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of client data reviewed
The future of Client Lifecycle Management is intelligent, connected, and continuously learning. Our AI-enabled approach transforms fragmented onboarding, KYC, Source of Wealth, and compliance processes into a unified operating model that augments employees with transparent, auditable AI. The result is faster onboarding, stronger risk management, lower operational costs, and a modern client experience built on your existing technology investments.

The challenge

Balancing client experience, risk and compliance

Increasing regulatory scrutiny, growing client complexity, and expanding volumes of structured and unstructured data are placing unprecedented pressure on Client Lifecycle Management. Many financial institutions still rely on fragmented processes and manual reviews, making it difficult to improve efficiency while maintaining transparency, compliance, and an excellent client experience.

Our Approach

Intelligent automation. Human judgement. Trusted outcomes.

Our approach combines AI with human expertise to automate repetitive tasks, assemble evidence, and support better decision-making throughout the client lifecycle. The result is faster, more consistent, and fully traceable processes that strengthen both operational efficiency and regulatory compliance.

The value

More time for clients. More confidence in decisions.

By reducing manual effort and surfacing the right insights, AI enables teams to spend less time gathering information and more time delivering value to clients while maintaining full transparency and regulatory compliance.
Project Sponsor
Global Private Bank

"When our project had lost momentum, Finalix brought clarity, direction, and delivered results in record time."

The team

The people behind the work

Michael
Tscherter

Managing Partner

See profile

Ronnie
Chan

Senior Manager

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Andrew
Rufener

Senior Manager

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Koen De
Nooij

Consultant

See profile

Lisa
Asbrede

Manager

See profile

Nikos
Chan

Principal Consultant

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Other projects

You might want to see other case studies

Case study

01
Salesforce for Banking

Launched fast, close to standard, built to scale.

A wealth manager moved from outsourced core banking to its own booking center and needed a new Client Lifecycle Management platform, aligned to Salesforce standard, with no Salesforce-Avaloq integration pattern to build on. We embedded in our client’s team and delivered a fully integrated CLM platform for the first business unit in 9 months and trained the teams to run and evolve it.
Built to fit other jurisdictions from the start, the platform then scaled to further business units.

Figures

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months to go-live​

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business processes​
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custom objects 

See full case study

03 Digital services for external asset managers

See full case study

Case study

03
Digital services for external asset managers ​​

Digital services for asset managers, by design

Our client’s digital offering for external asset managers had reached its limits: a legacy fat client application carried functional gaps and breaks in straight through processing. We took ownership across different functions inside the client’s setup, coordinating over 30 DevOps teams and five ARTs, shipping a first release within a year. The result: asset managers manage their entire book in one web application, PMS users connect directly with automated reconciliation and straight through order execution, and the platform has kept growing since, release after release.

Key Numbers

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Web application capabilities

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API services end points

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DevOps Teams across 5 ARTs

See full case study
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